PRIVACY POLICY
Last Updated: November 2025
The Unfolding Room™ (“we,” “us,” “our”) is committed to protecting your privacy and treating your information with respect. This Privacy Policy explains what information we collect, how we use it, and the choices you have when engaging with our website, services, and booking systems.
By using this website or booking a session, you consent to the practices described in this policy.
Information We Collect
We collect information that you voluntarily provide when:
-
Booking a session through our scheduling system
-
Submitting a contact form
-
Emailing us directly
-
Joining our newsletter
-
Participating in consulting, coaching, or event-related communication
This may include:
-
Name
-
Email address
-
Phone number (optional)
-
Time zone + scheduling details
-
Information you choose to share in a message or form
We do NOT collect or store:
-
Medical information
-
Diagnostic information
-
Protected health information (PHI)
-
Financial details (handled securely by third-party processors)
How We Use Your Information
We use your information to:
-
Schedule and manage appointments
-
Communicate with you about your services
-
Respond to inquiries
-
Provide coaching or consulting support
-
Send newsletters or updates (with your permission)
-
Improve our website and service experience
-
We do not sell or share your personal information with third parties for marketing or advertising.
If You Need Support or an Accommodation
If you experience any accessibility barriers on our site or during booking, please reach out. We are committed to making adjustments whenever possible.
You can request accessibility support at:
📧 itzely@theunfoldingroom.com
or through the contact page on this website.
Please include:
-
The page or feature you were trying to access
-
The barrier you encountered
-
Any adjustments or formats that would help
-
We aim to respond within 48 hours.
Payments & Third Party Tools
We rely on reputable third-party platforms to operate our business. These may include:
-
Wix (website host)
-
Calendly or Wix Bookings (scheduling)
-
Zoom (virtual meetings)
-
Stripe / PayPal (payment processing)
-
Substack (newsletter, if applicable)
These platforms may collect or store information necessary to operate their services. We do not control their internal privacy policies, but we choose tools with strong security and accessibility practices.
Confidentiality in Coaching & Consulting
All information you share during coaching or consulting sessions is confidential, except in legally required situations (see your Coaching + Disclosure Agreement for details).
Website communication and email are not encrypted medical systems, so please avoid sharing diagnostic documents or confidential medical records.
Cookies & Website Analytics
Our website may use basic cookies or analytics tools to:
-
Improve site performance
-
Understand user navigation
-
Maintain secure login or booking functions
You can adjust your browser settings to limit or disable cookies if you prefer.
We do not use behavioral advertising or tracking that profiles users across external websites.
Data Retention
We retain client information only for:
-
Scheduling
-
Invoicing
-
Basic service records
-
Legal or business requirements
-
If you would like your information deleted, you may contact us directly.
Security
We take reasonable measures to protect your information from unauthorized access or misuse. No online system is perfect, but we use secure platforms that meet industry standards.
Children's Privacy
Our services are intended for adults (18+).
We do not knowingly collect information from minors.
Parents or guardians may contact us if information needs to be corrected or removed.
Changes to This Policy
We may update this Privacy Policy as tools evolve, laws change, or our practices shift.
Any updates will be posted on this page with a revised “Last Updated” date
Contact
If you have questions about this Privacy Policy or accessibility needs related to privacy communication, contact:
📍 Remote, U.S.-based virtual studio